FAQ

For any questions not answered below, please feel free to email me at ingrid@gladstonepress.com and I’ll be happy to help!

Publishing

What do you publish?

Gladstone Press focuses solely on classic novels at this point in time. I strive to find novels written in the English language that have withstood the tests of time, including how we view our world today compared to in years past. Consider it a curated list.

Do you accept new manuscripts for publication?

Sorry, I don’t accept new manuscripts. Centuries-old manuscripts? That may be interesting… but it isn’t currently part of our mandate.

How often are you releasing new titles (and how many)?

I’m trying to publish around four per year, and will make them available in spring and fall months. In many cases, I’ll release a title close to a significant date, whether it’s the anniversary of an author’s birth or death, or to coincide with key events portrayed in the book (or happening in real life). You can find out about upcoming titles by subscribing to my newsletter (link in the footer).

How are these any different from cheaper editions in bookstores?

Overall, the design and printing quality for Gladstone Press is superior to most of the downmarket paperback classics. Also, unlike many reissues, these editions have been designed for a contemporary reader who is leery of having to look at historical paintings on the covers. Or, they may have not thought to read a particular book because it has been designed to appeal to a certain demographic, or uses predominantly European faces and bodies on the cover. Why put up barriers to enjoyment and relatability?

To conserve pages, many downmarket publishers typeset using smaller font sizes, compressed typefaces, and as many text lines as they can possibly fit. That density on the page can make reading unenjoyable, even a chore—particularly when reading more difficult passages. My books have been set for reading enjoyment first and foremost. There are margins. There is space to breathe, to really savour the reading experience.

Do you include an introduction essay or afterword?

Simple answer? No. I do include a brief author biography at the end of each book as well as a page outlining any interesting tidbits about the publication’s history (how it was written, any printing or edition quirks, prizes, that kind of thing). If the text itself includes antiquated or obscure words, I will include a brief definition as a footnote.

Introductions, though informative, can sometimes get in the way of enjoyment. Imagine that the latest Marlon James novel included an introduction by a literary historian who dissected his writing career and offered insight into what you are about to read. It may even include spoilers! It would be an odd addition to a modern novel. Also, in the wrong hands, introductions to classic novels can shape your perception about the story and characters, and make the book seem as if it is a school assignment (you must read it this way, you must catch this social commentary, etc.). Literary criticism and history are extremely valuable and deserve their own outlets. But tacked on to a novel? It’s not why I publish these, and there are other editions on the market that offer lengthy introductions. Besides, we live in an age of immediate information: a simple search online can garner you in-depth information on the author’s life, contextualize their various works, and offer other insights.

I found a spelling or printing error in my copy. What should I do?

In some books where older English is being used, a spelling error may in fact be the correct spelling. Printing errors, however, are pretty standardized and not so up for interpretation. Please use my contact page to get in touch, and I will discuss a solution with you.

What’s with the name ‘Gladstone Press’?

Many older publishing houses were named for their location. (And yes, some were located *in* houses.) And since my office is located on Gladstone Avenue in Toronto, I thought it would be great to continue that tradition. Simple.

What’s with the bag logo?

It’s a Gladstone bag. No, really. They were very popular suitcases in Victorian times, and named after the UK Prime Minister of the era. They are hinged, built over a rigid frame, and contain two equal sections. I like the idea of a bag that can carry anything and everything. It’s all in the bag. (NOT: ‘the cat’s in the bag and the bag’s in the river,’ though if I branch out into noir, this too will apply.)

Ordering

Can I find your books online and in stores?

Books are starting to be stocked in stores across Canada – check out my Where To Buy page for a store near you – or you can request your local bookstore order in a copy for you.

For US and international readers, or for Canadians not living near a local bookstore, you can also order directly through my website.

I’m a bookstore and would love to stock your titles.

Amazing! In Canada, Gladstone Press is represented by Ampersand Inc., and Canadian retail orders are available through UTP Distribution. US distribution is still in the works… for store orders outside of Canada, get in touch ingrid@ingridpaulson.com

Gift Cards

PURCHASING & SENDING

Are there any fees associated with the Gift Card?
​No. You will only be charged the face value of the Gift Card, and we will not impose shipping or any other fees at any time.

​Can I change the value of a Gift Card after I’ve paid for it?
​Not at this time.

​How do I cancel the purchase of a Gift Card?
​If you change your mind within 24 hours of purchase and the Gift Card has not been redeemed, you can cancel by emailing Gladstone Press directly.

​When am I charged for my purchase?
Your PayPal account is charged at the time of purchase. If you are opting for Interac payment, the Gift Card will not be sent until payment has been cleared.

Can I buy a Gift Card for myself?
Of course! To do so, simply enter your email in the “Email” line. Complete the transaction normally. When you receive your Gift Card alert via email, follow the instructions in this message to retrieve and redeem your Gift Card.

How can I print a Gift Card to present to someone as a gift?
​Enter your own email in the order form. An email will be sent to you that you can print out from there.

RECEIVING & REDEEMING

What exactly does the recipient receive when I send a Gift Card?
​On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing the Gift Card you created (the design you selected, with your recipient’s name and your personalized message), its value and code number. This page also gives simple instructions for redeeming the Gift Card.

When is the Gift Card sent to the recipient?
​The Gift Card email is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase.

​Where can I use my Gift Card?
​You can use your Gift Card only through this website on any item available for purchase and its value is deducted from the total price of the order (including shipping and taxes). It is not redeemable at any third-party bookstore.

Do I need a special printer? Do I need to print colour?
​No and no. Most standard office and household printers are equipped to print Gift Cards, and you do not need to print in colour. The most important thing is that the code number is clear.

​When does the Gift Card expire?
​The Gift Card will expire 365 days after delivery. We recommend that you redeem it soon after you receive it, so you don’t forget.​

SECURITY & RELIABILITY

Is my order secure?
​All personal information is transmitted using the https protocol over a Secure Sockets Layer (SSL), utilizing state of the art technology for consumer protection. Behind the scenes, your web browser is sending all personal and financial information over SSL and we use PayPal to insure your financial information is not stored on our site.

How do you prevent the email from getting lost as spam?
We adhere to all industry best practices to ensure successful delivery of the Gift Card via email. Still, there is a chance that the email will be treated as spam or the recipient didn’t notice it in their email inbox. Please check your spam and junk folders. If the email has not been received, please get in touch directly and we will resolve the issue.

How do I know the recipient actually received the Gift Card I sent them?
​You will receive an email message confirming delivery, and a message notifying you that the eGiftCard has been viewed. If the eGiftCard goes un-viewed for 15 days after delivery, you will receive a message with options for resolving the issue. You may also contact the Guest Education Centre with the order number from the email you received confirming your purchase, and we can tell you if the recipient has viewed their eGiftCard.

​What if I lose my Gift Card?
​Your Gift Card has cash value and should be safeguarded as such. If you lose your printed Gift Card, contact Gladstone Press immediately. If your Gift Card has not been redeemed or has some remaining value, we can cancel the original and issue you a new Gift Card for that value.

Shipping and handling

Where do you ship?

Gladstone Press ships books to Canada, the US, and internationally – wherever there is regular postal service, really.

How do you ship?

For ease of shipping, Gladstone Press uses Canada Post for delivery. You can select which service level you’d wish when you place your order. Each book is wrapped in paper and sent in a protective envelope, and will be placed in the mail the next business day.

Returns

What is your return policy?

All of my online sales are final. If you’re copy has a printing error, I will gladly exchange it for a copy of the same title.